When your company or practice gets a call, whether it’s from an existing or first-time patient/customer, essentially you are making a statement about your business every time you or an employee gets on the phone.
If you’re losing calls and having trouble providing consistent call handling, then utilizing a professional call answering service is a great idea to optimize and streamline your call reception system.
Below are just a few benefits your business or practice can glean from hiring a professional call answering service like TAB Answer Network.
You’ll pay one low rate for your call answering service instead of having to seek out an in-house receptionist, which involves pouring over resumes, hiring and training, and, ultimately, salary. This is, of course, not including payroll taxes, health benefits, bonuses, 401k, holidays, paid sick days, as well as workers’ compensation coverage.
Hiring a professional call answering service eliminates all those costs right away.
Grow Your Business
You’ll stop dropping and missing calls, which will end up giving you more customers and patients because you’ll be capitalizing on your leads at a far more effective rate with a call answering service.
Free Your In-House Staff Up to Achieve More
Your staff is great, but they’re human, right? They deal with your customers, your patients, your specialists, and administrative staff. They also have their lives going on outside of your company or practice. Calls coming in can really bog down your staff and they all could be easily handed with a professional, consistent call call answering service.
Customize Your Answering Service
You can have calls routed wherever you want and also provide callers and prospects with one central location to connect with you and your business/practice. If you have remote employees, calls can get unwieldy fast.
With a professional call answering service callers will have the power to call one company number in order to get in touch with anyone and everyone on your team, no matter where they are. Your entire company will now be able to work as one unit.
If you have any questions about how TAB Answer Network can optimize your call handling in order to help grow your business at a rapid rate, contact us today to learn more.