Those who work in property management learn very quickly that a lot of time can be sucked dry handling calls from tenants, who will reach out at all hours of the day and night when various issues come up — and issues generally do tend to come up. If you spent the time to answer every call and every need you’d hardly be able to finish the tasks you need to get done in your day to day operations.
Below are a few ways that TAB Answer Network benefits property managers and property management companies, helping them better execute their call handling and call processing.
1.) 24/7 Coverage
We provide answering services and call processing services for property management companies, helping your customers, clients, and tenants whenever the need arises, even after hours. Our call handling services are especially helpful and reliable during emergencies.
2.) Call Management and Scheduling
Instead of relying on your in-house team to field and manage calls, a property management answering service can provide call management services, not to mention scheduling services that ensure your days are packed with business but go noticeably smoothly.
3.) Custom Script Capabilities
TAB Answer Network can custom-tailor its call processing services with customized scripts that even help take customers and new tenants through your sales funnel. Customers and tenants will feel taken care of, yet never feel like they’re talking to a robot or having to listen to a rehearsed schtick.
4.) Accurate and Swift Message Taking
Chances are you aren’t always available to speak with tenants and prospective tenants as a property manager or property management company on your own, which is why hiring a call processing service will ensure that your business always connects with its customers and that you get any messages that come throughout the day, no matter the importance. Improve your reliability immediately and make your customers and tenants feel seen and heard.
If you’re missing calls, you’re either missing sales or you’re missing out on the ability to properly service your tenants and your customers (existing and prospective alike). Contact TAB Answer Network today to take charge of your call handling and call processing, helping your property management company experience new growth along the way.