How is Your Business Answering Your Phones During COVID-19 Closures?

Whether your business is considered essential or non-essential, it’s still important that callers have a point of contact if they ever need to get in touch with your business. If you’re leaving it up to your answering machine to capture every call, you’re likely losing money and risking the reputation of your business simultaneously.

During times of self-quarantine and COVID-19 closures, pretty much every business is positioning itself to be able to respond to new conditions and new regulations that seem to be springing up every day.

TAB Answer Network is uniquely suited to help businesses make key adjustments to COVID-19 conditions. We’ve been providing reliable and efficient call processing services to businesses for over 50 years. Below are a few ways we can help your business get through these worrisome and challenging times.

Provide Timely Information

If your call script and your answering machine are still reflective of pre-COVID-19 conditions, then it’s time to change that right now. Using TAB Answer Network will help you keep your customers, clients, or patients in the know and update about all of your business’s current events and developments at all times. Your customers, patients, and/or clients will always know that they’re in good hands when you’re collaborating with TAB.

Capture Every Single Call

While you’re handling day-to-day operations, it might not be the best idea to rely on remote or even in-house staff to answer phones as you handle all the new variables that life during COVID-19 is sure to throw at you. TAB Answer Network helps our clients answer every call and we can even custom tailor our service to help you with your conversion process.

Save Money on Payroll

Hiring, training, and keeping an in-house receptionist up to scratch on your day-to-day business operations will cost you tens of thousands of dollars each year, and that’s before you have to factor in PTO, sick leave, and health benefits. TAB Answer Network helps businesses save money that they’d normally spend on in-house personnel.

If you have any questions?about?how TAB Answer Network is helping put businesses in a position to succeed during the COVID-19 pandemic, contact us today to learn more. It is our mission to become an extension of your business and deliver the same effort and quality as your in-house staff.

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