Just because you’re a small business doesn’t mean that your company has to behave like one. One of the many pitfalls that the consumer complains about when dealing with small businesses, is a small business’s inability to handle their every need at the moment.
The more successful your small business becomes, the more challenges you’re going to have to deal with daily. As your list of satisfied customers, patients, and/or clients continues to grow, this doesn’t mean that prospective action coming in will be put on pause. On the contrary, more and more people will be turning to you to fulfill their needs.
As your small business gets busier, hiring a virtual receptionist will go a long way in giving your customers a new level of confidence in your business. Read on to learn exactly how…
First, a virtual receptionist will provide those who need to get in touch with your business with a consistently high level of customer service. TAB Answer Network call specialists are highly trained and ready to act as an extension of your company. We can work with a customized script and help guide your customers through your sales funnel, not to mention ensure that callers get to the departments they need to reach in record-setting time.
Never Miss a Call
If you’re relying on in-house staff to handle all of your calls, you’re likely going to miss crucial calls that are sure to come in outside of business hours. When your store, practice, or place of business gets busy, it’s less likely that your staff will be able to answer the phone effectively and give each caller the focus and attention they need. In such cases, a virtual assistant service is worth its weight in gold, allowing your in-house staff to focus on day-to-day operations while ensuring that your business is ALWAYS available to be reached by phone.
If you’re relying on an in-house receptionist you probably have to pay salary and benefits, which sometimes include medical, dental, 401K, sick leave, paid time off, and training that can cost thousands of dollars upfront. TAB Answer Network will cut all of those costs and provide virtual assistant and call processing services at a low rate with no hidden fees.
Never Screen Another Call Again
As a business owner and operator, in the rare instances where you might answer the phone, how many times is it some sort of sales or telemarketing call that ends up being a complete waste of time? TAB Answer Network provides effective call screening that will help you focus on growing your business instead of dealing with unwanted distractions.
If you have any questions?about?TAB Answer Network, please give us a call today. We’ve been providing businesses with effective call processing and virtual assistant solutions for over 50 years.