If you’re a doctor, an emergency first responder, or a healthcare practitioner, it’s important that emergency calls reach you no matter where you are and no matter the time of day or night. Sometimes, that one call is all it takes to save a life. And a dispatch answering service could very well be the...Read More

In recent years, consumer behavior has changed where buying goods or hiring services is concerned. Consumers have not only become more discriminating about the products or brands they support; they have also become more demanding about the customer service afforded them. This is why outsourced services like online order entry have become synonymous to excellent...Read More

Business owners know their business is exposed to various risks, and without warning, any one of these risk exposures could turn into a full-blown crisis. This is why businesses should always have a crisis management plan. Now, you may wonder how a virtual receptionist service fits into all this. This is briefly explained below. Crisis...Read More