If your business offers 24-hour assistance, it’s important to have a dedicated call answering and dispatching team on standby at all times. Emergency calls don’t only come late at night. A lot of them come during the day as well. If you haven’t yet, it’s time to consider an automated dispatching service. Remote dispatch answering...Read More

Voicemail is just as important today as it was back in the day, maybe even more, actually. It’s particularly important for businesses because it ensures that they don’t miss any important calls. Callers can simply leave their message and the recipient can respond accordingly. And voicemail monitoring service can help you keep track of important...Read More

Businesses, regardless of size or industry, need a Front Desk personnel or receptionist to handle incoming calls and route each one to the appropriate department or employee. In the absence of a receptionist, employees will have to take these calls, which is an additional task they don’t need. A virtual answering service can handle office...Read More