Automated Dispatching Elevates Service Efficiency

If your business offers 24-hour assistance, it’s important to have a dedicated call answering and dispatching team on standby at all times. Emergency calls don’t only come late at night. A lot of them come during the day as well. If you haven’t yet, it’s time to consider an automated dispatching service.

Remote dispatch answering service

Whenever “dispatch” is mentioned, what automatically comes to mind is a police or medical emergency. Rarely does anyone relate it to utility service emergencies like a burst pipe that’s flooding a home or an issue with a building’s HVAC system that’s keeping tenants’ units hot. Unbeknownst to many, there are a good number of businesses that rely on an efficient dispatching system to help them provide prompt service to customers wherever and whenever needed.

Maintaining your own dispatch answering service is expensive. Apart from maintaining the facility and equipment, you will also have to factor-in employee wages and benefits. But with an outsourced dispatch answering team that includes an automated dispatching service for better efficiency, you only have to pay for the services of the provider. You’ll be free from the day-to-day expenses associated with maintaining an in-house dispatch center.

How does automated dispatch work?

TAB Answer Network’s proprietary automated dispatching service basically streamlines the call-answering and call-routing process to ensure that messages are delivered promptly to the appropriate personnel, which then allows them to likewise promptly respond to service requests, particularly emergency calls.

With automated escalation, your TAB Answer team follows your instructions down to the last detail to ensure that you are reached promptly for urgent calls. You may also send further instructions regarding specific messages sent to you by your TAB team through a text message or email. All communication lines remain open to make sure urgent or emergency situations are addressed accordingly in a timely manner.

In a word, TAB Answer’s automated dispatching service ensures that no emergency call is left unanswered and unaddressed. This streamlined process that you can only experience from TAB Answer’s highly-trained and skilled dispatchers dramatically elevates your service efficiency thus enhancing your customers’ experience as well.

TAB Answer Network Dispatch Answering Service

Why spend money on building your own dispatch center when you have TAB Answer Network’s professionally-trained and highly-skilled dispatchers ready to take calls so emergency services can be immediately dispatched?

Please feel free to give us a call at (800) 880-4324 to discuss your dispatching needs and requirements. You may also leave us a message here. We’d be glad to hear from you.

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