Disruptions in the workplace affect an employee’s productivity, ability to focus and concentrate, creativity, and problem-solving ability. Studies reveal that it takes about 23 to 24 minutes for an employee to recover from office distractions. One way an employer can reduce office distractions is by hiring professional Call Screening Services. With an outsourced call screening...Read More

If hiring a full-time, in-house Front Desk Receptionist is out of the budget at this time, considering hiring an outsourced Business Answering Service. Calls won’t stop coming and phones won’t stop ringing just because you have no one to take control of the front desk. If you don’t want to miss important calls or want...Read More

Nowadays, it’s common to have one’s concerns about a product or service be directed to a bot. And what this usually means is that the concern isn’t promptly and accurately addressed. Understandably, customers get frustrated particularly if their concern is urgent and needs an immediate answer. A Live Answering Service, with a live, professionally trained...Read More

When a client, customer, or potential business partner calls your office, you need to make sure that the person taking the call follows proper phone etiquette to avoid making a bad impression about your company. Premier Call Answering Service provider TAB Answer Network shares a few notes on proper business phone etiquette below. Phone Etiquette...Read More