We’ve come a long way since our humble beginnings… and we’re proud of it. Our story starts in 1954, when my grandfather George saw potential in a small telephone answering service based in Los Angeles. With an eye for opportunity and a heart for service, he purchased the company and began building what would soon become a communications staple across Orange County. By the time we incorporated in May of 1960, our footprint had grown...

If you operate a 24/7 business, particularly in the medical field, law, IT, utility, or maintenance, you need a dispatching service you can rely on. You may already have an existing dispatch center, but if you want to improve its efficiency or you want more people manning the lines, your best and most cost-effective option is to outsource a dispatch service instead of hiring more people for your in-house team. Why outsourcing a dispatching service...

If you own a small business, you know that every unanswered phone call is potentially a missed business opportunity. You also know that not every phone call is worth your time. So how do you distinguish one from the other? You hire a call screening service to sift through calls for you. This way, you won’t spend precious time on a call that could’ve been handled by a virtual front desk receptionist or live phone...