Several months into the pandemic, people have become even more worried, restless, and agitated. All of a sudden, the line that helps you achieve a feasible work-life balance has disappeared; and work-life balance has once more become an ever-elusive dream. Consumers staying at home working and being teacher and parent at the same time find...Read More

Any business owner knows that customer satisfaction is the ultimate make-or-break yardstick by which all aspects of the business are measured. It doesn’t matter how great your product is, if you have poor customer skills, customers will eventually leave. In other words, you shouldn’t simply rely on your products to encourage loyalty. With that said,...Read More

Business owners are always open to suggestions and recommendations on how to save on operational costs, especially for owners of startups and small businesses. And cutting costs and saving money has become an even more integral part of business ownership in these trying times. Here’s something to ponder on if you own a small business:...Read More

If there’s one thing that businesses have learned from COVID-19, it’s the fact that one must learn to adjust and adapt to survive the changes that will inevitably come one way or another. In the years past, changes were more focused on technological advancements. These days, changes come from COVID-19, to put it simply. How...Read More

As the world grapples with the effects of COVID-19, not only on our personal lives but also on work and business, people from all walks of life struggle to overcome loneliness and isolation. Perhaps there is not one aspect of life that has received the heaviest blow more than human interaction. Suddenly, people are asked...Read More

As an owner of a small business, you might prefer to do everything yourself to ensure nothing will go amiss. You also want to make sure that you don’t pass up good opportunities. But doing everything yourself could result in you missing out, not only on golden opportunities; but actually, life in general. This is...Read More

Several months into the global pandemic that caught the world by surprise, businesses, especially small and medium businesses, find themselves struggling to stay afloat. Those lucky enough to still be in business are now scrambling to address the unique challenges that emerged due to the pandemic to keep bankruptcy at bay. Companies that offer live...Read More

When you hire professional call answering services, you assure customers that there will always be someone on the other line to take their calls. This shows them two things: you’re a business they can rely on and you treat customers like the VIPs that they are. However way you look at it, a live answering...Read More

At the onset of the global health crisis, no one knew just how much damage it will wreak upon unsuspecting businesses, especially small and medium scale companies. Almost a year in, thousands upon thousands of businesses worldwide have been forced to permanently close shop. It’s heartbreaking to see even long-established brands closing their doors for...Read More

As a customer, what’s the one thing that could make you switch loyalties? Chances are, you’ll say poor customer service, and you are not the only customer who thinks this way. Businesses should understand that one client’s bad customer service experience doesn’t only translate to losing one customer; it could mean losing more customers, both...Read More