Blog 2 Columns

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Small Business Tips: How to Give Great Customer Service

In this day and age it’s more important than ever to be able to provide customers and potential clients with great customer service. At the end of the day, the narrative of your business is...
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Why Better After-Hours Call Coverage Helps Convert Leads

In a world where people have just about an endless amount of options at their fingertips, it’s important that your business or practice sets itself apart by being reliable and responsive — no matter what...
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Top 4 Reasons to Let a Virtual Receptionist Answer Your Calls

For businesses that are questioning whether or not in-house phone help is necessary, utilizing the services of a virtual receptionist is the perfect solution. These days, who has the time, resources, or energy it takes...
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4 Things You May Not Know a Phone Answering Service Can Help You With

Did you know that a phone answering service can do much more than simply answer your phones? Whether you’re a doctor, dentist, a cab company, or even a tech company or software-as-a-service provider, there are...
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Top Benefits Patients Get from a Doctor’s Answering Service

When it comes to our medical, health, and wellness needs, sometimes questions need to be answered now. It happens to be the doctor’s and physician’s responsibility to make their patients feel that they’re getting the...
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6 Foundations of a Flawless On-Call Dispatching System

Many companies in a variety of industries are choosing to outsource to a live answering service for their call answering and on-call dispatching needs. Whether it’s during business hours or after hours, calls require immediate...
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