Disruptions in the workplace affect an employee’s productivity, ability to focus and concentrate, creativity, and problem-solving ability. Studies reveal that it takes about 23 to 24 minutes for an employee to recover from office distractions....Read More
If hiring a full-time, in-house Front Desk Receptionist is out of the budget at this time, considering hiring an outsourced Business Answering Service. Calls won’t stop coming and phones won’t stop ringing just because you...Read More
Nowadays, it’s common to have one’s concerns about a product or service be directed to a bot. And what this usually means is that the concern isn’t promptly and accurately addressed. Understandably, customers get frustrated...Read More
When a client, customer, or potential business partner calls your office, you need to make sure that the person taking the call follows proper phone etiquette to avoid making a bad impression about your company....Read More
Individuals and businesses that own several properties usually hire the services of a property management company to oversee the day-to-day of their properties. This ensures their properties are properly used and maintained, among other things....Read More
An important, yet often overlooked, member of an office team is the receptionist. For one, they create a first impression of your business to visitors and customers, and whether good or bad, it’s largely up...Read More
If you own a small business and you think you’re ready to expand with a second branch, you already know how much work you need to put into this new venture. From scouting locations to...Read More
For any business, profession, or facility that offers 24-hour service, having an efficient dispatching center is a must. Your success relies on it. Your customers need it and rely on it, too. Establishing your own...Read More
Businesses that offer emergency services, particularly those that provide 24-hour services, need a reliable Dispatching Service team to handle all incoming calls and connect each one to the right department or personnel, so the requested...Read More
