A business’ approach to customer service directly affects how their target audience perceives them. Poor customer service is a sure-fire way of not only losing one’s loyal followers, but also losing potential business. Did you know that being...Read More

A live answering service provides businesses, particularly small and medium-size businesses, with professional, trained agents to handle all incoming office calls so your employees can focus on their respective tasks. In principle, answering service companies help small and...Read More

Small businesses don’t have the resources that large corporations do, which means they’re usually short-staffed and they operate on a limited budget. Enterprising owners don’t let these factors affect their business. Instead, they tap into their resourcefulness and...Read More

Small and medium-size businesses that offer 24-hour services need a reliable dispatching service to be able to promptly respond to emergency calls. Usually, however, small and medium scale businesses don’t have the budget to establish their own dispatching...Read More

Whether you’re downsizing or expanding, or you simply need additional assistance to relieve your full-time employees from routine office tasks like answering front desk calls, a professional, outsourced Business Phone Answering Service could be exactly what you’re looking...Read More

Businesses usually experience peaks and fluctuations in sales during specific times of the year. This is particularly true for those businesses in the retail and hospitality industries. During peak seasons, employees typically find themselves juggling more work as...Read More