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Call Screening Protocols

Answering office calls takes up precious time at work; time you could have spent on the finishing touches of a presentation or researching on data you need for a sales pitch. However, office calls are important and they...
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Online Appointment Scheduling for Events, Meetings and More

In this day and age of the internet, it’s easy to fall into the digital trap of conducting everything online, from meetings to events, sales calls, and more. While this may save you time and effort, it may...
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Dispatch Answering Service Ensures All Emergency Calls are Promptly Answered

In medical emergencies, every second counts. If emergency treatment is delayed by even a second or two, the situation can quickly escalate and the result could be fatal. This is why medical facilities that provide emergency care need...
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Voicemail Screening Services: Voicemail Etiquette in the Workplace

In the workplace, it’s quite common to have a certain set of rules regarding answering and making calls. But one aspect of phone etiquette that is often neglected or overlooked is voicemail etiquette, notes premier Voicemail Screening Services...
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Qualifications of a Good Dispatch Answering Service

If you’re looking to augment your Dispatch Center services with an outsourced Dispatch Answering Service, it would be best to take your time choosing a provider not only to protect your reputation, but more importantly, to protect the...
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Online Appointment Scheduling Improves Time Management

On average, employees spend about 40 hours per week at work. However, it’s become all too common for most of these employees to spend up to 60 hours, even more, at work per week. This is why most...
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Membership Management Services for Event Logistics

Event planning is an enormous task that not a lot of people can pull off. Logistics alone can be a nightmare. Seasoned event planners, however, know that groundwork for the event needs to laid down at least four...
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Live Order Taking Answering Service Adds a Personal Touch to Customer Service

Digitization may have helped businesses streamline operations and reach a wider audience, but it isn’t without its downsides. For one, it has “robbed” consumers of that personal connection that makes them feel seen and heard. But for businesses...
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