No matter how established you are in your industry, and no matter how loyal your customers are to your brand and company, if you treat them poorly during a crisis, you can be sure to lose them for...Read More
In business, quality trumps quantity every time. This is especially true where your customers are concerned. Being given the personal touch is what will encourage them to be loyal to your brand and company. An exceptionally good customer...Read More
When your phone is constantly ringing, you hardly get any work done. This is true for all workers across all industries; but when your business requires you to literally get your hands dirty in order to do an...Read More
When people were asked to stay at home to keep the threat of COVID-19 at bay, businesses were hit hard. No industry was spared. One by one, the world saw businesses shutting down; even long-established names that have...Read More
Several months into the pandemic, people have become even more worried, restless, and agitated. All of a sudden, the line that helps you achieve a feasible work-life balance has disappeared; and work-life balance has once more become an...Read More
Any business owner knows that customer satisfaction is the ultimate make-or-break yardstick by which all aspects of the business are measured. It doesn’t matter how great your product is, if you have poor customer skills, customers will eventually...Read More
Business owners are always open to suggestions and recommendations on how to save on operational costs, especially for owners of startups and small businesses. And cutting costs and saving money has become an even more integral part of...Read More
If there’s one thing that businesses have learned from COVID-19, it’s the fact that one must learn to adjust and adapt to survive the changes that will inevitably come one way or another. In the years past, changes...Read More
