Downsizing is a business strategy undertaken by owners and stakeholders for several reasons. Usually, however, downsizing is the company’s last-ditch effort to stay afloat. Sometimes, tough decisions like letting a few employees go to save the company have...Read More

Small and medium-size businesses that offer 24-hour services need a reliable dispatching service to be able to promptly respond to emergency calls. Usually, however, small and medium scale businesses don’t have the budget to establish their own dispatching...Read More

Whether you’re downsizing or expanding, or you simply need additional assistance to relieve your full-time employees from routine office tasks like answering front desk calls, a professional, outsourced Business Phone Answering Service could be exactly what you’re looking...Read More

Disruptions in the workplace affect an employee’s productivity, ability to focus and concentrate, creativity, and problem-solving ability. Studies reveal that it takes about 23 to 24 minutes for an employee to recover from office distractions. One way an...Read More

If hiring a full-time, in-house Front Desk Receptionist is out of the budget at this time, considering hiring an outsourced Business Answering Service. Calls won’t stop coming and phones won’t stop ringing just because you have no one...Read More

Nowadays, it’s common to have one’s concerns about a product or service be directed to a bot. And what this usually means is that the concern isn’t promptly and accurately addressed. Understandably, customers get frustrated particularly if their...Read More