When your company or practice gets a call, whether it’s from an existing or first-time patient/customer, essentially you are making a statement about your business every time you...Read More

Your voicemail is often the first point of contact a prospect has with your business or practice. In cases of cold calls, your voicemail might even be your...Read More

Leads aren’t leads unless you’re getting back to them with a quick response time. Just the same, if you’re not getting back to leads in a lightning-fast fashion,...Read More

When it comes to who (or in some cases what) is answering your phone at your place of business, it’s important that you’re connecting to your customers, clients,...Read More

For businesses looking to make better connections with their callers, whether it’s a first time caller experiencing your business for the first time, or a return patient/client/customer, a...Read More

When it comes to hiring an excellent phone answering service, this task can be easier said and done since there are many services that simply do not deliver...Read More

In this day and age, it might be true that, as we connect more intimately in a global sense, our communication skills might be falling by the wayside...Read More

Have you ever been annoyed when having to deal with an automated phone answering service? Chances are, you probably have. Many services and specialists rely on automated phone...Read More