No matter how established you are in your industry, and no matter how loyal your customers are to your brand and company, if you treat them poorly during a crisis,...Read More
In business, quality trumps quantity every time. This is especially true where your customers are concerned. Being given the personal touch is what will encourage them to be loyal to...Read More
When your phone is constantly ringing, you hardly get any work done. This is true for all workers across all industries; but when your business requires you to literally get...Read More
When people were asked to stay at home to keep the threat of COVID-19 at bay, businesses were hit hard. No industry was spared. One by one, the world saw...Read More
Several months into the pandemic, people have become even more worried, restless, and agitated. All of a sudden, the line that helps you achieve a feasible work-life balance has disappeared;...Read More
Any business owner knows that customer satisfaction is the ultimate make-or-break yardstick by which all aspects of the business are measured. It doesn’t matter how great your product is, if...Read More
Business owners are always open to suggestions and recommendations on how to save on operational costs, especially for owners of startups and small businesses. And cutting costs and saving money...Read More
If there’s one thing that businesses have learned from COVID-19, it’s the fact that one must learn to adjust and adapt to survive the changes that will inevitably come one...Read More
As the world grapples with the effects of COVID-19, not only on our personal lives but also on work and business, people from all walks of life struggle to overcome...Read More
As an owner of a small business, you might prefer to do everything yourself to ensure nothing will go amiss. You also want to make sure that you don’t pass...Read More
Several months into the global pandemic that caught the world by surprise, businesses, especially small and medium businesses, find themselves struggling to stay afloat. Those lucky enough to still be...Read More
When you hire professional call answering services, you assure customers that there will always be someone on the other line to take their calls. This shows them two things: you’re...Read More
