Blog Full Center Aligned

Small and medium-size businesses that offer 24-hour services need a reliable dispatching service to be able to promptly respond to emergency calls. Usually, however, small and medium scale businesses don’t have the budget to establish their own dispatching center, shares premier provider of Automated Dispatching System and Service TAB Answer Network. So what happens is that their employees take service request calls as well. This, on top of meeting deadlines and working on their own tasks. As a result, service...Read More

Whether you’re downsizing or expanding, or you simply need additional assistance to relieve your full-time employees from routine office tasks like answering front desk calls, a professional, outsourced Business Phone Answering Service could be exactly what you’re looking for. If you’ve never outsourced a live answering service before, it’s important to take your time searching for the right provider because they will be representing your business, which means how they will handle your calls and interact with callers, particularly your...Read More

Businesses usually experience peaks and fluctuations in sales during specific times of the year. This is particularly true for those businesses in the retail and hospitality industries. During peak seasons, employees typically find themselves juggling more work as they try to meet the seasonal demand. A Business Answering Service could be the solution your business needs. What is it Briefly, a Business Answering Service is a type of service that you outsource from a third-party provider. Depending on your needs,...Read More

Disruptions in the workplace affect an employee’s productivity, ability to focus and concentrate, creativity, and problem-solving ability. Studies reveal that it takes about 23 to 24 minutes for an employee to recover from office distractions. One way an employer can reduce office distractions is by hiring professional Call Screening Services. With an outsourced call screening service, you can at least reduce the spam and nuisance calls that your employees take every day they are at the office. Remote Front Office...Read More

If hiring a full-time, in-house Front Desk Receptionist is out of the budget at this time, considering hiring an outsourced Business Answering Service. Calls won’t stop coming and phones won’t stop ringing just because you have no one to take control of the front desk. If you don’t want to miss important calls or want to keep customers waiting for their call to be picked up, the cost-effective alternative to a full-time, in-house front desk personnel is an outsourced live...Read More