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If you operate a 24/7 business, particularly in the medical field, law, IT, utility, or maintenance, you need a dispatching service you can rely on. You may already have an existing dispatch center, but if you want to improve its efficiency or you want more people manning the lines, your best and most cost-effective option is to outsource a dispatch service instead of hiring more people for your in-house team. Why outsourcing a dispatching service is the best decision you’ll...Read More

If you own a small business, you know that every unanswered phone call is potentially a missed business opportunity. You also know that not every phone call is worth your time. So how do you distinguish one from the other? You hire a call screening service to sift through calls for you. This way, you won’t spend precious time on a call that could’ve been handled by a virtual front desk receptionist or live phone answering agent. In-house front desk...Read More

If you own a small or medium-size business, you know that practically every day, you and your team are overwhelmed with tasks. There’s simply not enough hours in a day to accomplish everything and meet deadlines. This is where answering service companies like TAB Answer Network can help you. With their assistance, operations will run more smoothly and you and your team will get more done as you now have more time to focus on the business side of things....Read More

In any business, there are occasions when employees are compelled to multi-task. Perhaps there’s a big project that just got approved and you need everyone on board, or you overshot and took too many clients at once, with deadlines not properly spaced out. Whatever the reason, a live answering service will be your saving grace, so to speak. But before you sign-up with the first provider that you come across, it’s important to know if the provider’s answering service has...Read More

Nowadays, businesses need to be accessible 24/7 because consumer behavior has evolved. With everything and everyone going digital today, it is easier to connect to people no matter the difference in time and location. This brings us to after hours answering service; why businesses need it and why customers demand it. Common reasons for after-hours calls The most common reason why a customer calls a business after office hours is a concern they have with a product they may have...Read More