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When your company or practice gets a call, whether it’s from an existing or first-time patient/customer, essentially you are making a statement about your business every time you or an employee gets on the phone. If you’re losing calls and having trouble providing consistent call handling, then utilizing a professional call answering service is a great idea to optimize and streamline your call reception system. Below are just a few benefits your business or practice can glean from hiring a...
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Your voicemail is often the first point of contact a prospect has with your business or practice. In cases of cold calls, your voicemail might even be your prospect’s first impression of your business or practice. Your voicemail greeting is also a great opportunity to shed your business in a positive and distinct light. 1.) The importance of voicemail messages for your business Your voicemail greeting can be a highly personal way for your business connect with your prospects, an...
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Leads aren’t leads unless you’re getting back to them with a quick response time. Just the same, if you’re not getting back to leads in a lightning-fast fashion, you’re likely losing out on business. Every time you miss a call or miss the opportunity to promptly follow up on a lead, you’re basically inspiring your prospect to call a competitor. It’s a horrible business model, really. A 24-hour answering service will help you improve your lead time. Best of all,...
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When it comes to who (or in some cases what) is answering your phone at your place of business, it’s important that you’re connecting to your customers, clients, and associates in the correct way. When it comes down to it (and this is particularly true of being on the phone), people just want to talk to another human being. As more and more people who shop in grocery stores and retail spaces opt for self-service, automated check-outs in lieu of...
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For businesses looking to make better connections with their callers, whether it’s a first time caller experiencing your business for the first time, or a return patient/client/customer, a virtual phone receptionist service is an incredibly useful tool that will give you an immediate advantage over competitors. Below TAB Answer Network goes over 5 reasons you should utilize a virtual phone receptionist for your practice or business. 1.) You Won’t Be Missing Any More Calls A lot can slip through the...
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