Blog Left Thumbnail

21
Aug

Small Business Tips: How to Give Great Customer Service

In this day and age it’s more important than ever to be able to provide customers and potential clients with great customer service. At the end of the day, the narrative of your business is being told by the people who come in contact with you each day. Just the same, it’s also incredibly important to avoid giving subpar customer service, since there are more avenues than ever for disgruntled customers to share negative experiences, which might not be the...
Read More
19
Aug

Why Better After-Hours Call Coverage Helps Convert Leads

In a world where people have just about an endless amount of options at their fingertips, it’s important that your business or practice sets itself apart by being reliable and responsive — no matter what time of day it is. CBS news reported that about 80% of callers don’t bother to leave voicemails anymore, so it’s a bad idea to rely on your voicemail to be an accurate reflection of how many calls and opportunities are coming your way that...
Read More
12
Aug

Top 4 Reasons to Let a Virtual Receptionist Answer Your Calls

For businesses that are questioning whether or not in-house phone help is necessary, utilizing the services of a virtual receptionist is the perfect solution. These days, who has the time, resources, or energy it takes to properly train a new employee about proper phone-handling protocol? Getting an in-house employee to the level of skill level necessary to start handling difficult scenarios and being effective in the lead-to-conversion process can be a time-consuming and costly endeavor. For those who’d like to...
Read More
05
Aug

4 Things You May Not Know a Phone Answering Service Can Help You With

Did you know that a phone answering service can do much more than simply answer your phones? Whether you’re a doctor, dentist, a cab company, or even a tech company or software-as-a-service provider, there are countless benefits your business stands to gain from hiring a professional phone answering service. Below TAB Answer Network discusses some of the additional services we provide to our customers. 1.) Streamline Your Booking and Appointment Scheduling Instead of constantly worrying about whether or not you...
Read More
29
Jul

Top Benefits Patients Get from a Doctor’s Answering Service

When it comes to our medical, health, and wellness needs, sometimes questions need to be answered now. It happens to be the doctor’s and physician’s responsibility to make their patients feel that they’re getting the best possible care, and making your practice available during off-hours and ensuring it has the tools to properly handle an influx of calls during business hours are both crucial. Read on for a few of the many benefits your practice will glean from hiring a...
Read More
19
Jul

6 Foundations of a Flawless On-Call Dispatching System

Many companies in a variety of industries are choosing to outsource to a live answering service for their call answering and on-call dispatching needs. Whether it’s during business hours or after hours, calls require immediate attention and expert handling. Businesses can’t afford to drop the ball on potential sales, customers, or patients who have urgent requests. Some things simply cannot wait until the next business day to be handled and heard. Below TAB Answer Network goes over a few key...
Read More
12
Jul

How Can a Virtual Assistant Help My Business?

Enlisting the services of a virtual assistant will help your business in many respects while also saving you the money and hard work that goes into finding a human being to perform that service for you. At TAB Answer Network we specialize in helping businesses save money, time, and be more effective in their customer/client/patient relations. We provide accurate and reliable call processing services to assist our clients and customers and power their businesses to new heights. Below are a...
Read More
05
Jul

Top 6 Reasons Businesses Need an Answering Service

There are many reasons your business stands to benefit from utilizing an answering service that is experienced and well-respected within the industry. You’ll immediately be giving your business some advantages over your competition. Below TAB Answer Network goes over a few reasons that businesses can benefit from hiring an answering service like ours. For over 50 years TAB has provided accurate and reliable call processing service that has been crucial in assisting our customers in reaching their customer/client/patient relations goals....
Read More
1 2 3