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Great customer service is something that turns customers into loyal patrons. When delivered exceptionally well, it becomes the only reason why they keep coming back to you; never mind if they can find a similar product somewhere else offered at a lower price. In these trying times, as the pandemic turned life as we know it upside down, and where consumers began to rely even more heavily on various providers for all their needs, from goods to services, customer satisfaction...Read More

Firms offering live answering services are thriving, many companies have accepted the service as an essential adjunct of their business solutions. More are contemplating acquiring the service, and if you’re one of those business owners thinking about it, there’s a lot you need to consider before deciding whom your service provider should be. Call answering service firms deliver the same basic task of receiving and answering calls or messages for their principals. You may have to choose one that has...Read More

These days, a lot of businesses rely on outsourced assistance to help them cope with the changes brought on by the pandemic we are all facing now. And when the survival of your business relies on outsourced services, like a live call answering service, for instance, your choice of provider can spell the difference between success and disaster. There’s no doubt that a live call answering service has become an integral part of operations for most businesses worldwide, more so...Read More

With stay-at-home regulations mandated by cities, counties, or states, consumers have become more dependent on technology for all their needs. Be it goods or services, consumers rely on the internet and telephone to get what they need. For businesses, this presents the perfect opportunity to cater to the changing demands of their audience without having to budget for additional infrastructure or labor at their physical locations. By simply hiring the services of a professional phone answering service like the TAB...Read More

In a world where mediocrity and complacency have taken over striving for excellence, be the one that rises above it. Your customers will thank you for it and your business will thrive because of it. And striving for excellence is more critical now as the pandemic has affected industries and businesses in ways no one could ever have imagined. When you strive for excellence, it creates a ripple effect that benefits all aspects of business, most especially customer satisfaction. And...Read More

In this time of COVID-19 where businesses are struggling to stay afloat and individuals are finding themselves either working from home or losing their jobs, small businesses that are lucky enough to still have a fighting chance can’t afford to be complacent. No aspect of operations should be neglected, especially now that consumers are staying home and relying on technology to connect with you. Unfortunately, perhaps without intending to, there are parts of business and operations that get overlooked and...Read More

With practically the entire world on lockdown, life, as we know it, has come to an unexpected halt. For businesses, this means closing their doors temporarily. To mitigate losses, businesses shifted operations from brick and mortar offices to online workspaces. This shift isn’t easy for most businesses, especially those whose online presence is limited to social media. In the blink of an eye, companies changed the way they do business. How does this affect small businesses? Small businesses do not...Read More

During this time of coronavirus, which has grown into a certified pandemic, many small businesses have been forced to lay off or significantly reduce their full-time employee’s hours, which has left many folks out there needing government assistance in order to get by. Many businesses are getting loans in order to continue to pay their employees, but not all small businesses have been fortunate enough to get any sort of assistance in hand. With some brands experiencing unprecedented demand, others...Read More