If your company provides home improvement services like repairs and renovations, you probably receive calls for service requests late into the night or at the break of dawn. If you don’t have a 24-hour call answering service or a 24-hour dispatching center, who do your customers turn to when they need emergency repairs in the...Read More

Effective Leadership During a Crisis Businesses have dealt with crises before; crises that almost crippled them but from which they emerged victorious. The latest crisis the world is dealing with right now is something no one ever imagined happening in these modern times but happen it did, and we are still in the midst of...Read More

A large percentage of customers out there go numb when having to deal with an automated system, but what is the proper antidote for such a problem? As a business owner/operator you can go one of two ways: Hire an in-house assistant or receptionist, or update your business to a virtual system. At TAB Answer...Read More