TAB Answer Network provides live, professionally trained call center operators who are based in the USA. Our agents have been through a 12-week training program that instills a strong sense of commitment, and trains strong telephone skills into the task of call processing.
We are committed to providing small and medium-size businesses with only the best and most well-trained staff to handle the following outsourced services:
Our Receptionist On Demand service will handle all incoming office calls to ensure you don’t miss important calls. Our staff have also been trained to screen all your calls, ensuring that each call is routed to the right personnel on time.
Click here to learn more about our Front Office – Receptionist On Demand service.
With TAB Answer Network’s Dispatching service, you can rest assured that you won’t miss emergency calls ever again. Ideal for professionals and/or facilities in the medical field, from doctors to emergency medical technicians; as well as lawyers, IT Support teams, and general contractors, our Dispatching service ensures you are always reached for those emergency calls.
Click here to learn more about our Automated Escalation and Email Response Dispatching services.
TAB Answer Network’s Order Entry service streamlines your business’ online ordering process with our proprietary in-house software that allows you to access your account anytime and anywhere. We will import your entire catalog to make it easier for you to monitor your products or services and make the necessary adjustments or updates as needed. And as always, our professionally trained and friendly staff will be with you every step of the way.
Click here to learn more about our Order Entry software and service.
Our Scheduling service ensures you won’t miss appointments as our well-trained staff will handle all new appointment calls, schedule changes, and even reminders to help you stay on top of things. If you’re planning an event, we can handle the registration as well.
Click here to learn more about tasks included in our Scheduling service.
What does your voicemail say? Our Voicemail service affords you the flexibility and convenience of choosing what your voicemail says at specific hours of the day. The best part is that messages left by customers and others on your voicemail can be sent to your email so you can immediately listen to them. These messages can likewise be several devices for your convenience.
Click here for more on our exclusive Voicemail service.
Last but not the least is Data Delivery. This service gives you real-time access to your messages, orders, and appointments, which can be sent to you as an email attachment or text message. On-call scheduler and FTP Data Transfer services are likewise included in our Data Delivery package.
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