Big news from sunny Santa Ana: TAB AnswerNetwork just snagged the ATSI 2025 Award of Excellence – for the 22nd year in a row! That’s not just excellence. That’s a legacy.
So what makes TAB one of the best in the biz? Let’s count it down:
10. Nationwide Prestige
TAB earned the coveted ATSI Award, presented by the Association of TeleServices International—the premier trade group for North American and UK-based call centers and answering services.
9. Backed by Blind Review
This isn’t just an inside job. Independent judges secretly evaluated TAB’s service over six months, grading every call to rigorous industry standards.
8. Measured Where It Matters
Scoring was based on Response Time, Courtesy, Accuracy, Account Knowledge, and Overall Impression. In other words: everything a customer cares about.
7. A 29-Year Benchmark
The ATSI Award of Excellence is now in its 29th year, serving as the gold standard for customer service across the telecom and call center industries.
6. Celebrating What Works
ATSI President Brianna Burke says it best: “Companies who earn this recognition aren’t just delivering great service – they’re setting the standard.”
5. Feedback That Fuels Growth
The program gives companies like TAB reliable, third-party feedback to improve performance, sharpen skills, and deepen customer trust.
4. More Than Just a Call Center
TAB is part of a new wave of hybrid telecom solutions – handling everything from emergency dispatch to order entry to internet-based services.
3. Recognition With Distinction
With 22 wins, TAB earned the Onyx Plus Award – a rare honor for those who consistently deliver top-tier service year after year.
2. A Culture of Excellence
TAB’s team isn’t just answering calls – they’re building relationships. Every touchpoint is treated like a first impression. And it shows.
1. Simply the Best
Let’s be real: 22 wins doesn’t happen by accident. TAB AnswerNetwork is a Top Ten performer in every sense of the word.
Congratulations to the entire TAB AnswerNetwork crew! Your work isn’t just award-winning – it’s industry-defining. Here’s to the next 22 years of excellence.