Key Aspects of a Virtual Receptionist

If you’ve ever wondered about the virtues of hiring a virtual receptionist for your business needs, you’re not alone. Callers generally like to deal with human beings when deciding whether or not to commit to utilizing your brand, but most business owners/operators do not have the time to field each and every call with precision […]

Ways to Make Your Business’s Voicemail Greeting Awesome

One distinct way to make your business stand out is by having a voicemail greeting that reflects the positive atmosphere your business creates. The voice of your business is a great way to establish brand uniqueness and to help your customers, clients, and/or patients feel like they’re in the very best of hands. Having a […]

Primary Functions of a Telephone Service

Telecommunications providers generally help a business process incoming calls on the telephone, whether they come in during your regular business hours or outside of those normal time frames. Below, TAB Answer Network goes over some of the primary functions of an effective telephone service provider. Call Relaying Telephone answering services help field and transfer calls […]

A Closer Look at After-Hours Dispatching

The truth is, there are very few businesses and industries that work 24 hours out of each day. This means that your business, no matter what industry you operate in, has to have a plan for what you’re going to do when customers, potential clients, or existing or prospective patients call your place of business […]

3 Ways a Professional Answering Service Can Improve Your Small Business

Starting a small business or running a small business can be an exciting thing, but it can also be a stressful experience as well. When you own/operate a small business, every second, every cent, and every customer counts. That’s why hiring a professional phone answering service is a smart decision for any small business owner/operator. […]

How to Effectively Set Up a Business Telephone System

When selecting a business telephone system, it’s important to cross your T’s and dot your I’s. You have some important decisions to make, like deciding on the type of phone system you prefer, one that works best for your particular business. You also have to determine whether or not you need multiple lines, not to […]

How An After Hours Dispatching Service Works

If you rely on your in-house staff to answer calls, what is your plan for calls that come in after hours? Most businesses simply do not operate 24 hours a day, which means businesses that rely on in-house phone answering redirect calls to an answering machine. This can present a considerable amount of problems, not […]

5 Essential Benefits of Using a Medical Answering Service

Medical practices are hectic places, places that get a ton of action in the office, not to mention a place that has to field a considerable amount of calls throughout the day, each one presenting a distinct problem or challenge that needs to be addressed promptly. Below, TAB Answer Network goes over some of the […]

Why Successful Phone Call Execution is Essential to Customer Service

Take a moment to think about the last time you were in the role of customer. When was the last time you visited a business point blank before calling them first? Is there nothing prominent that comes to mind? Okay, we’ll wait while you dig deep into your memory… If you’re having trouble remembering the […]

5 Reasons to Choose a Live Answering Service in Irvine, CA

When choosing a phone answering service for your business, it’s important to remember that not all are created equal. Some phone answering services have better reputations than others, for instance. Some phone answering services charge set prices while others might charge extra fees that can really start to add up. Other phone answering services might […]