Blog

How a Virtual Receptionist Can Improve Client Confidence In Your Small Business

Just because you’re a small business doesn’t mean that your company has to behave like one. One of the many pitfalls that the consumer complains about when dealing with small businesses, is a small business’s inability to handle their every need at the moment. The more successful your small business becomes, the more challenges you’re […]

Benefits of Providing 24/7 Customer Support During Coronavirus

In times where people and businesses are more connected than ever, many customers, clients, and/or patients would like to be able to get in touch with several companies after hours. In such scenarios, it’s a great idea to offer 24/7 customer support, especially during the COVID-19 pandemic. If you’re simply operating on the 9-5 business […]

How is Your Business Answering Your Phones During COVID-19 Closures?

Whether your business is considered essential or non-essential, it’s still important that callers have a point of contact if they ever need to get in touch with your business. If you’re leaving it up to your answering machine to capture every call, you’re likely losing money and risking the reputation of your business simultaneously. During […]

Appointment Scheduling Features During COVID-19 Closures You Should Know About

For business owners and operators, staying on top of a busy and demanding schedule might seem like an impossible task to carry out alone. You might think that things will lighten up during times of self quarantine, but some business owners are experiencing an increase in demand, even while transitioning to remote operations. Handling calls […]

The Benefits of Using a Virtual Receptionist During COVID-19 Closures

When you run a business of any scale during and after the COVID-19 pandemic, or at any stage of the game, phone calls are always going to be of extreme importance, which is why it’s a good idea to consider utilizing an on-demand virtual receptionist for your needs during this time and moving forward. Having […]

Key Aspects of a Virtual Receptionist

If you’ve ever wondered about the virtues of hiring a virtual receptionist for your business needs, you’re not alone. Callers generally like to deal with human beings when deciding whether or not to commit to utilizing your brand, but most business owners/operators do not have the time to field each and every call with precision […]

Ways to Make Your Business’s Voicemail Greeting Awesome

One distinct way to make your business stand out is by having a voicemail greeting that reflects the positive atmosphere your business creates. The voice of your business is a great way to establish brand uniqueness and to help your customers, clients, and/or patients feel like they’re in the very best of hands. Having a […]