Blog

3 Reasons a Live Answering Service is Better Than Automated Response

As a customer, what’s the one thing that could make you switch loyalties? Chances are, you’ll say poor customer service, and you are not the only customer who thinks this way. Businesses should understand that one client’s bad customer service experience doesn’t only translate to losing one customer; it could mean losing more customers, both […]

5 Major Benefits of a Professional Call Answering Service

In this modern world where poor communications are a thing of the past, customers expect an immediate response every time they call a business for service assistance. And without someone to attend to the phone, your establishment will have a difficult time coping with the challenge of answering inquiries any time of the day, every […]

Special Live Answering Features Your Business Will Benefit From

Firms offering live answering services are thriving, many companies have accepted the service as an essential adjunct of their business solutions. More are contemplating acquiring the service, and if you’re one of those business owners thinking about it, there’s a lot you need to consider before deciding whom your service provider should be. Call answering […]

Exceeding Expectations: Wow Customers in 3 Simple Steps

In a world where mediocrity and complacency have taken over striving for excellence, be the one that rises above it. Your customers will thank you for it and your business will thrive because of it. And striving for excellence is more critical now as the pandemic has affected industries and businesses in ways no one […]