COVID-19 has closed more shops and caused more bankruptcies than anyone could ever have imagined. Foreclosures and bankruptcies suddenly became part of the “pandemic’s norm.” And those businesses, especially small businesses, that have so far kept these at...Read More
While businesses have started re-opening and employees are returning to their physical offices, there are still businesses in the country and around the world that have opted to retain work-from-home arrangements for their employees. And while most employees...Read More
Managing a small business is challenging enough, especially if you’re still in the initial stages of establishing your brand; but managing a business during this time of the pandemic poses a lot more problems than one can anticipate...Read More
Small businesses usually work with a limited workforce, which means almost everyone is handling more tasks than they can manage in a day. What this also means is that the business owner is doing more than the rest...Read More
Businesses know that in order for them to remain profitable, they need to satisfy their customers all the time, which usually means being at the receiving end of their wrath from time to time. Customer service teams these...Read More
There are various reasons why companies fail to encourage brand loyalty but the one that almost always tops the list is poor customer service. Contrary to popular belief, product quality isn’t always the one deciding factor to motivate...Read More
When businesses had to close shop at the onset of the pandemic, they didn’t expect lockdown and physical distancing restrictions to go on as long as it has. These health and safety protocols, while reducing the risk of...Read More
It’s been almost two years since the onset of the pandemic, and more than a year since people from all over the world had close, physical contact with friends and family outside their homes. Work-from-home arrangements, people losing...Read More
