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How Small Businesses Can Get Employees Back to Full-Time During COVID-19

During this time of coronavirus, which has grown into a certified pandemic, many small businesses have been forced to lay off or significantly reduce their full-time employee’s hours, which has left many folks out there needing government assistance...
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How Answering Services Are Benefitting Doctors During Times of COVID-19

An answering service is an easy addition to make for medical and dental practices that can and will have a huge impact. Medical practices during times of COVID-19 are tasked with executing their treatments and services while maintaining...
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3 Ways an Experienced Call Processing Service Can Save Your Small Business Dollars

Whether you’re a small business owner scaling down during uncertain times or you’re looking to level up your business’s call-handling abilities, an experienced call processing service might be the answer you’ve been looking for. Your small business or...
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COVID-19 and its Impact on Call Volume for Businesses

Living in a global pandemic has presented everyone with making fast changes and decisions in order to navigate an uncertain future — and that’s actually to say the least. We’ve heard a lot of stories and seen a...
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How a Virtual Receptionist Can Improve Client Confidence In Your Small Business

Just because you’re a small business doesn’t mean that your company has to behave like one. One of the many pitfalls that the consumer complains about when dealing with small businesses, is a small business’s inability to handle...
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Benefits of Providing 24/7 Customer Support During Coronavirus

In times where people and businesses are more connected than ever, many customers, clients, and/or patients would like to be able to get in touch with several companies after hours. In such scenarios, it’s a great idea to...
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4 Small Business Tips: Your Pocket Guide to Working from Home During COVID-19 Closures

As most businesses make adjustments during the COVID-19, employers and employees are working remotely from the comfort of their own homes in unprecedented numbers. As much as many of us might think we’d love working from our homes,...
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How is Your Business Answering Your Phones During COVID-19 Closures?

Whether your business is considered essential or non-essential, it’s still important that callers have a point of contact if they ever need to get in touch with your business. If you’re leaving it up to your answering machine...
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