Blog Full Center Aligned

Any business owner knows that customer satisfaction is the ultimate make-or-break yardstick by which all aspects of the business are measured. It doesn’t matter how great your product is, if you have poor customer skills, customers will eventually leave. In other words, you shouldn’t simply rely on your products to encourage loyalty. With that said, do you know if your customer service is effective and satisfactory? Here’s how to find out: 1. How many customers do you really know? One...Read More

Business owners are always open to suggestions and recommendations on how to save on operational costs, especially for owners of startups and small businesses. And cutting costs and saving money has become an even more integral part of business ownership in these trying times. Here’s something to ponder on if you own a small business: Should you hire the services of a virtual office receptionist to take care of your business calls? Before the pandemic changed the world as we...Read More

If there’s one thing that businesses have learned from COVID-19, it’s the fact that one must learn to adjust and adapt to survive the changes that will inevitably come one way or another. In the years past, changes were more focused on technological advancements. These days, changes come from COVID-19, to put it simply. How has COVID-19 changed the business landscape? In a nutshell, companies were “forced” to shift to a digital platform if they want to survive the pandemic,...Read More

As the world grapples with the effects of COVID-19, not only on our personal lives but also on work and business, people from all walks of life struggle to overcome loneliness and isolation. Perhaps there is not one aspect of life that has received the heaviest blow more than human interaction. Suddenly, people are asked to stay indoors, refrain from holding get-togethers, and limit outside activities to the bare minimum. For businesses, this meant shifting to a digital platform and...Read More

As an owner of a small business, you might prefer to do everything yourself to ensure nothing will go amiss. You also want to make sure that you don’t pass up good opportunities. But doing everything yourself could result in you missing out, not only on golden opportunities; but actually, life in general. This is why it’s always important to designate and seek help when you need it. Take for instance such services like a live answering service, data delivery,...Read More