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Business calls made during office hours are typically managed by an in-house receptionist or office staff. Business phone etiquette dictates that office calls must be answered promptly and courteously and routed to the right personnel in a timely manner. Premier Telephone Answering Service provider TAB Answer Network notes however that office calls made during after-hours are often neglected and disregarded with businesses thinking that if the call is important, the caller will try again during office hours. This is a...Read More

Small and medium-size businesses don’t always have the time and resources needed to push their business to growth. Often, shares Business Call Answering Service provider TAB Answer Network, it’s the lack of financial resources that hinder their growth. But if owners cut back on some of their expenses, they may be able to expand sooner rather than later. According to studies, lack of financial resources is one of the leading reasons why startups fail. About 29% of startups fold up...Read More

Workplace burnout is one of the leading causes of employee turnover, where employees are compelled to leave their current job to relieve stress, find fulfillment elsewhere, and work for a company that values their personal health and time. And for Business Phone Answering Service provider TAB Answer Network, easing employees’ work-related stresses by properly delegating tasks and allowing them to have some time off after work should be a priority in any business setting or workplace environment. Professional Phone Answering...Read More

Does your business offer 24-hour services? Perhaps you’re in the business of maintaining and repairing utilities, or you’re in the medical field and you’re always on-call for emergencies, then what you need is a reliable Dispatching Service. If you don’t have a dedicated dispatch service, this means your employees, specifically your Front Desk receptionist, takes the calls for service requests. When your receptionist gets inundated with calls, it’s inevitable that a few emergency calls will get ignored. And in the...Read More

A business’ approach to customer service directly affects how their target audience perceives them. Poor customer service is a sure-fire way of not only losing one’s loyal followers, but also losing potential business. Did you know that being unreachable is regarded as poor customer service, too? With a 24-hour answering service, your customers will be able to reach you no matter what time they call, be it during the day or late in the evening. Always-on Customer Service When a...Read More