With most consumers turning to the internet for all their basic and personal needs, e-commerce sites are faced with the challenge of around the clock availability and accessibility. But for consumers, the challenge isn’t only availability and accessibility;...Read More
If there’s one thing that customers find deeply frustrating and annoying is the unreachability of the seller, shop, or company where they purchased a product or hired a service. This is where such outsourced services as virtual receptionist...Read More
Answering office calls takes up precious time at work; time you could have spent on the finishing touches of a presentation or researching on data you need for a sales pitch. However, office calls are important and they...Read More
In this day and age of the internet, it’s easy to fall into the digital trap of conducting everything online, from meetings to events, sales calls, and more. While this may save you time and effort, it may...Read More
In medical emergencies, every second counts. If emergency treatment is delayed by even a second or two, the situation can quickly escalate and the result could be fatal. This is why medical facilities that provide emergency care need...Read More
In the workplace, it’s quite common to have a certain set of rules regarding answering and making calls. But one aspect of phone etiquette that is often neglected or overlooked is voicemail etiquette, notes premier Voicemail Screening Services...Read More
If you’re looking to augment your Dispatch Center services with an outsourced Dispatch Answering Service, it would be best to take your time choosing a provider not only to protect your reputation, but more importantly, to protect the...Read More
On average, employees spend about 40 hours per week at work. However, it’s become all too common for most of these employees to spend up to 60 hours, even more, at work per week. This is why most...Read More
