Blog Full Center Aligned

Whether your business is considered essential or non-essential, it’s still important that callers have a point of contact if they ever need to get in touch with your business. If you’re leaving it up to your answering machine to capture every call, you’re likely losing money and risking the reputation of your business simultaneously. During times of self-quarantine and COVID-19 closures, pretty much every business is positioning itself to be able to respond to new conditions and new regulations that...Read More

We all know that event planning is easier said than done, and maybe it seems like it’s pointless to plan events while most of society is at a standstill. When you sign on to help put on an event, you’re automatically tasking yourself with a thousand tiny details to think about, which can have disastrous consequences if one thing goes wrong. Worrying about handling event registration yourself might be more of a headache than you think it will be, and...Read More

For businesses that rely on their customers being able to order products/services 365 days a year, 24 hours a day, even during the COVID-19 pandemic, it’s important to have an effective order entry process in place that is easy to use for those who are placing orders, not to mention properly implemented in your day-to-day operations. This is doubly important if you and your team are operating remotely. Speed, accuracy, and customer service satisfaction are the names of the game...Read More

For business owners and operators, staying on top of a busy and demanding schedule might seem like an impossible task to carry out alone. You might think that things will lighten up during times of self quarantine, but some business owners are experiencing an increase in demand, even while transitioning to remote operations. Handling calls and successfully navigating the minefield of appointment setting is made much easier by enlisting the services of a professional call handling service. Call Handling Services...Read More

When you run a business of any scale during and after the COVID-19 pandemic, or at any stage of the game, phone calls are always going to be of extreme importance, which is why it’s a good idea to consider utilizing an on-demand virtual receptionist for your needs during this time and moving forward. Having an in-house receptionist might have sounded like a good idea in the past, but going that route has pretty much always guaranteed expenses like health...Read More