Starting a small business or running a small business can be an exciting thing, but it can also be a stressful experience as well. When you own/operate a small business, every second, every cent, and every customer counts....Read More
When selecting a business telephone system, it’s important to cross your T’s and dot your I’s. You have some important decisions to make, like deciding on the type of phone system you prefer, one that works best for...Read More
If you rely on your in-house staff to answer calls, what is your plan for calls that come in after hours? Most businesses simply do not operate 24 hours a day, which means businesses that rely on in-house...Read More
Medical practices are hectic places, places that get a ton of action in the office, not to mention a place that has to field a considerable amount of calls throughout the day, each one presenting a distinct problem...Read More
Take a moment to think about the last time you were in the role of customer. When was the last time you visited a business point blank before calling them first? Is there nothing prominent that comes to...Read More
When choosing a phone answering service for your business, it’s important to remember that not all are created equal. Some phone answering services have better reputations than others, for instance. Some phone answering services charge set prices while...Read More
If you own or operate a medical practice, you likely recognize the importance of properly receiving calls from existing and prospective patients. Just like you are expected to operate with precision, you should expect your answering service to...Read More
If you own or operate a business you likely have a philosophy about how incoming calls should be handled. However, maybe your in-house team members aren’t the best at handling the phones. Enlisting the services of a telephone...Read More
