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28
Jul

How Small Businesses Can Get Employees Back to Full-Time During COVID-19

During this time of coronavirus, which has grown into a certified pandemic, many small businesses have been forced to lay off or significantly reduce their full-time employee’s hours, which has left many folks out there needing government assistance in order to get by. Many businesses are getting loans in order to continue to pay their employees, but not all small businesses have been fortunate enough to get any sort of assistance in hand. With some brands experiencing unprecedented demand, others...
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26
Jul

How Answering Services Are Benefitting Doctors During Times of COVID-19

An answering service is an easy addition to make for medical and dental practices that can and will have a huge impact. Medical practices during times of COVID-19 are tasked with executing their treatments and services while maintaining a high level of patient/customer service in the process. Doctors are tasked with being specialists in their field but also with running a successful business, when it comes down to it. TAB Answer Network call processing services are helping doctors successfully process...
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24
Jul

3 Ways an Experienced Call Processing Service Can Save Your Small Business Dollars

Whether you’re a small business owner scaling down during uncertain times or you’re looking to level up your business’s call-handling abilities, an experienced call processing service might be the answer you’ve been looking for. Your small business or medical/dental practice stands to save a ton of money by enlisting a service like TAB Answer Network, for instance. In this article, we go over a few ways that reliable call processing from TAB can help your business save money and even...
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22
Jul

COVID-19 and its Impact on Call Volume for Businesses

Living in a global pandemic has presented everyone with making fast changes and decisions in order to navigate an uncertain future — and that’s actually to say the least. We’ve heard a lot of stories and seen a lot of coverage about hospitals and unemployment services getting bogged down by serious numbers, but, the truth is, many businesses are likely getting a flood of calls right now. Below, TAB Answer Network goes over how COVID-19 coronavirus has impacted a variety...
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27
May

How a Virtual Receptionist Can Improve Client Confidence In Your Small Business

Just because you’re a small business doesn’t mean that your company has to behave like one. One of the many pitfalls that the consumer complains about when dealing with small businesses, is a small business’s inability to handle their every need at the moment. The more successful your small business becomes, the more challenges you’re going to have to deal with daily. As your list of satisfied customers, patients, and/or clients continues to grow, this doesn’t mean that prospective action...
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20
May

Benefits of Providing 24/7 Customer Support During Coronavirus

In times where people and businesses are more connected than ever, many customers, clients, and/or patients would like to be able to get in touch with several companies after hours. In such scenarios, it’s a great idea to offer 24/7 customer support, especially during the COVID-19 pandemic. If you’re simply operating on the 9-5 business model, you might want to rethink your methods. Customers are starting to increase their expectations when it comes to hours of operation. Many customers conduct...
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13
May

4 Small Business Tips: Your Pocket Guide to Working from Home During COVID-19 Closures

As most businesses make adjustments during the COVID-19, employers and employees are working remotely from the comfort of their own homes in unprecedented numbers. As much as many of us might think we’d love working from our homes, that doesn’t exactly mean we’re ready to make a seamless transition from working at the office to working at the home office. Read on for a few tips to working from home that will maximize your efforts and ensure that there isn’t...
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06
May

How is Your Business Answering Your Phones During COVID-19 Closures?

Whether your business is considered essential or non-essential, it’s still important that callers have a point of contact if they ever need to get in touch with your business. If you’re leaving it up to your answering machine to capture every call, you’re likely losing money and risking the reputation of your business simultaneously. During times of self-quarantine and COVID-19 closures, pretty much every business is positioning itself to be able to respond to new conditions and new regulations that...
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