In times where people and businesses are more connected than ever, many customers, clients, and/or patients would like to be able to get in touch with several companies after hours. In such scenarios, it’s a great idea to offer 24/7 customer support, especially during the COVID-19 pandemic. If you’re simply operating on the 9-5 business model, you might want to rethink your methods. Customers are starting to increase their expectations when it comes to hours of operation. Many customers conduct...
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