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Event planning is an enormous task that not a lot of people can pull off. Logistics alone can be a nightmare. Seasoned event planners, however, know that groundwork for the event needs to laid down at least four to six months in advance. Plus, external help like Membership Management Services, transportation services, catering, and more are requested and booked as early as the event checklist is finalized, which could mean earlier than the four to six months headstart. Event planning...Read More

Batteries power up vehicles, and every vehicle owner knows this, and yet, these are often one of the most neglected components of a vehicle, be it a regular sedan or a powersports vehicle like an ATV, UTV, or dirt bike. This is why dealerships offer such programs as powersports lifetime battery replacement; to ensure owners will get the batteries they need when they need it without a second thought to how much it’s going to cost. All too often, vehicle...Read More

Digitization may have helped businesses streamline operations and reach a wider audience, but it isn’t without its downsides. For one, it has “robbed” consumers of that personal connection that makes them feel seen and heard. But for businesses that lack the resources to become fully digitized, outsourcing an order taking answering service has turned out to be a fortuitous decision as they are able to provide that personal touch that is so lacking in today’s highly digitized consumer landscape. How...Read More

If there’s one thing the pandemic highlighted to business owners it is this: that traditional brick-and-mortar locations aren’t enough to keep them afloat, much less open. In this day and age of rapid technological advancements, digitalization has become a critical part of success. Online order entry, for instance, affords customers with more flexibility when it comes to purchasing a product. This in turn can significantly improve a business’ bottom line, over time. Digitizing your small business Digitizing analog-based operations may...Read More

On average, you spend at least 30 seconds on every pre-recorded spam call you receive. In the United States alone, millions of Americans lose about $500 to a scam caller. According to data, U.S. citizens lost almost $3 billion to scam callers on the first half of 2021. Call screening services, spam call blocking software and apps, and number blocking features on mobile phones are some of the ways businesses and individuals in the U.S. dodge such fraudulent callers. Professional...Read More

At certain times of the year, businesses experience an increase in consumer demand during times when more customers visit the shop (whether online, offline, or both) and place more orders than usual. The holiday season is one such time of the year when consumer demand dramatically increases. Outsourcing virtual receptionist services, order entry, and dispatch, among others, have become the norm for a lot of businesses, particularly those in the consumer retail industry. Black Friday Sale kicks off holiday spending,...Read More

The demand for a virtual assistant (VA) is ever-increasing because they are proving to be a cost-effective alternative to in-office secretaries or administrative assistants. While anybody can hire a virtual assistant, it’s usually the start-ups and small businesses that will truly benefit from their services. What does a virtual assistant do? Briefly, a virtual assistant is generally someone who takes care of routine office tasks like answering calls and emails, scheduling appointments, taking care of travel bookings and related arrangements,...Read More

When your team gets overwhelmed with the day-to-day, your customer support service could be negatively impacted. How so? Not all calls will be answered, or callers will be made to wait longer than acceptable (which is within 20 seconds of the call). If this is the norm with your customer support service, don’t be surprised if you don’t have repeat customers or your loyal patrons have decided to bring their business elsewhere. What business owners must understand is that customer...Read More