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Starting a small business or running a small business can be an exciting thing, but it can also be a stressful experience as well. When you own/operate a small business, every second, every cent, and every customer counts. That’s why hiring a professional phone answering service is a smart decision for any small business owner/operator. Hiring, training, and keeping an in-house phone operator/receptionist can cost a ton of time and a considerable amount of money on an annual basis. A...Read More

When selecting a business telephone system, it’s important to cross your T’s and dot your I’s. You have some important decisions to make, like deciding on the type of phone system you prefer, one that works best for your particular business. You also have to determine whether or not you need multiple lines, not to mention staff your office with an in-house receptionist, or select a professional answering service. TAB Answer Network is in the business of helping companies more...Read More

If you rely on your in-house staff to answer calls, what is your plan for calls that come in after hours? Most businesses simply do not operate 24 hours a day, which means businesses that rely on in-house phone answering redirect calls to an answering machine. This can present a considerable amount of problems, not to mention give callers the impression you’re hard to get ahold of. Let’s also not forget that very few people leave messages — Forbes asserts...Read More

Medical practices are hectic places, places that get a ton of action in the office, not to mention a place that has to field a considerable amount of calls throughout the day, each one presenting a distinct problem or challenge that needs to be addressed promptly. Below, TAB Answer Network goes over some of the essential benefits that come along with utilizing a medical answering service such as ours. 1.) No More Missed Calls A medical answering service will ensure...Read More

Take a moment to think about the last time you were in the role of customer. When was the last time you visited a business point blank before calling them first? Is there nothing prominent that comes to mind? Okay, we’ll wait while you dig deep into your memory… If you’re having trouble remembering the last time you visited a business in person before calling them first, you’re not alone. Over 65% of customers prefer to contact a business by...Read More

When choosing a phone answering service for your business, it’s important to remember that not all are created equal. Some phone answering services have better reputations than others, for instance. Some phone answering services charge set prices while others might charge extra fees that can really start to add up. Other phone answering services might be able to provide a live team of phone specialists that act as an extension of your business while others simply provide automated services and...Read More

If you own or operate a medical practice, you likely recognize the importance of properly receiving calls from existing and prospective patients. Just like you are expected to operate with precision, you should expect your answering service to operate while operating at the same level of detail. If you have an in-house receptionist, it’s time to rethink tradition. A reliable and reputable phone answering service will be able to provide you with every function an in-house phone receptionist can while...Read More

If you own or operate a business you likely have a philosophy about how incoming calls should be handled. However, maybe your in-house team members aren’t the best at handling the phones. Enlisting the services of a telephone answering service is a viable option for businesses in a variety of industries, especially for companies looking to keep overhead and payroll down to a minimum. An experienced telephone answering service will act as an extension of your business and immediately give...Read More