If you rely on your in-house staff to answer calls, what is your plan for calls that come in after hours? Most businesses simply do not operate 24 hours a day, which means businesses that rely on in-house phone answering redirect calls to an answering machine. This can present a considerable amount of problems, not […]
Medical practices are hectic places, places that get a ton of action in the office, not to mention a place that has to field a considerable amount of calls throughout the day, each one presenting a distinct problem or challenge that needs to be addressed promptly. Below, TAB Answer Network goes over some of the […]
Take a moment to think about the last time you were in the role of customer. When was the last time you visited a business point blank before calling them first? Is there nothing prominent that comes to mind? Okay, we’ll wait while you dig deep into your memory… If you’re having trouble remembering the […]
When choosing a phone answering service for your business, it’s important to remember that not all are created equal. Some phone answering services have better reputations than others, for instance. Some phone answering services charge set prices while others might charge extra fees that can really start to add up. Other phone answering services might […]
If you own or operate a medical practice, you likely recognize the importance of properly receiving calls from existing and prospective patients. Just like you are expected to operate with precision, you should expect your answering service to operate while operating at the same level of detail. If you have an in-house receptionist, it’s time […]
If you own or operate a business you likely have a philosophy about how incoming calls should be handled. However, maybe your in-house team members aren’t the best at handling the phones. Enlisting the services of a telephone answering service is a viable option for businesses in a variety of industries, especially for companies looking […]
When we get flustered and when our companies experience busy times, one of the first things to start getting overlooked is our customer service skills. If you rely on an in-house team to answer your calls, slacking or faltering in the customer service can come at a heavy price for your business’s reputation. But there […]
When a small business is just starting its still important to operate that business with a certain amount of confidence and authority. Small businesses generally won’t have the same firepower, not to mention the same administrative tools that a large company will have, but small businesses have the advantage of good old fashioned ingenuity. Hiring […]
If you’re a business owner, manager, or even a member of a company, you’ve likely considered whether or not your organization could benefit from a phone answering service, especially if said company or organization is starting to grow. TAB Answer Network would like to discuss a few little known facts that might impress readers when […]
Whether you own or operate a small or large business, chances are you have an idea of the administrative duties that come along with such a role. If your business starts to pick up, it’s important to have a plan in place to ensure that those important administrative tasks get done. But what happens when […]
