Small and medium-size businesses that offer 24-hour services need a reliable dispatching service to be able to promptly respond to emergency calls. Usually, however, small and medium scale businesses don’t have the budget to establish...Read More
Whether you’re downsizing or expanding, or you simply need additional assistance to relieve your full-time employees from routine office tasks like answering front desk calls, a professional, outsourced Business Phone Answering Service could be exactly...Read More
Businesses usually experience peaks and fluctuations in sales during specific times of the year. This is particularly true for those businesses in the retail and hospitality industries. During peak seasons, employees typically find themselves juggling...Read More
Disruptions in the workplace affect an employee’s productivity, ability to focus and concentrate, creativity, and problem-solving ability. Studies reveal that it takes about 23 to 24 minutes for an employee to recover from office distractions....Read More
If hiring a full-time, in-house Front Desk Receptionist is out of the budget at this time, considering hiring an outsourced Business Answering Service. Calls won’t stop coming and phones won’t stop ringing just because you...Read More
Nowadays, it’s common to have one’s concerns about a product or service be directed to a bot. And what this usually means is that the concern isn’t promptly and accurately addressed. Understandably, customers get frustrated...Read More
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