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We all know that event planning is easier said than done, and maybe it seems like it’s pointless to plan events while most of society is at a standstill. When you sign on to help put on an event, you’re automatically tasking yourself with a thousand tiny details to think about, which can have disastrous consequences if one thing goes wrong. Worrying about handling event registration yourself might be more of a headache than you think it will be, and...Read More

For businesses that rely on their customers being able to order products/services 365 days a year, 24 hours a day, even during the COVID-19 pandemic, it’s important to have an effective order entry process in place that is easy to use for those who are placing orders, not to mention properly implemented in your day-to-day operations. This is doubly important if you and your team are operating remotely. Speed, accuracy, and customer service satisfaction are the names of the game...Read More

For business owners and operators, staying on top of a busy and demanding schedule might seem like an impossible task to carry out alone. You might think that things will lighten up during times of self quarantine, but some business owners are experiencing an increase in demand, even while transitioning to remote operations. Handling calls and successfully navigating the minefield of appointment setting is made much easier by enlisting the services of a professional call handling service. Call Handling Services...Read More

When you run a business of any scale during and after the COVID-19 pandemic, or at any stage of the game, phone calls are always going to be of extreme importance, which is why it’s a good idea to consider utilizing an on-demand virtual receptionist for your needs during this time and moving forward. Having an in-house receptionist might have sounded like a good idea in the past, but going that route has pretty much always guaranteed expenses like health...Read More

If you’ve ever wondered about the virtues of hiring a virtual receptionist for your business needs, you’re not alone. Callers generally like to deal with human beings when deciding whether or not to commit to utilizing your brand, but most business owners/operators do not have the time to field each and every call with precision while handling the day-to-day operations that running a business entails. Having an in-house receptionist can cost quite a bit of money, too, it turns out....Read More

One distinct way to make your business stand out is by having a voicemail greeting that reflects the positive atmosphere your business creates. The voice of your business is a great way to establish brand uniqueness and to help your customers, clients, and/or patients feel like they’re in the very best of hands. Having a great voicemail greeting for your business might mean providing a humorous tone if applicable, but it always means providing your callers with the essential information...Read More

Telecommunications providers generally help a business process incoming calls on the telephone, whether they come in during your regular business hours or outside of those normal time frames. Below, TAB Answer Network goes over some of the primary functions of an effective telephone service provider. Call Relaying Telephone answering services help field and transfer calls to appropriate personnel, freeing up your in-house staff to do what they do best. Most in-house employees, unless you hire an experienced in-house receptionist, do...Read More

The truth is, there are very few businesses and industries that work 24 hours out of each day. This means that your business, no matter what industry you operate in, has to have a plan for what you’re going to do when customers, potential clients, or existing or prospective patients call your place of business outside of your normal hours of operation. You don’t want to leave this job to an answering machine due to the fact that many people...Read More