Small travel agencies usually only have a small team, which means employees could be overwhelmed with tasks, particularly during the peak seasons of Thanksgiving and Christmas, spring break, and summer. With very little room to breathe between seasons, employees need all the help they can get. Luckily, virtual receptionist services and similar services from TAB Answer Network...Read More

Consumers these days rely more on the internet for their needs than traditional brick-and-mortar shops. This is why businesses need to up their game if they want to make the most of this buying behavior because one of the things that turn consumers off is difficulty in placing their orders. Online order entry, virtual office receptionist,...Read More

If your business is service-oriented, such as installation and repair of utility lines like plumbing and electricity, emergency medical services, or IT, you receive calls at odd hours for emergency repairs or troubleshooting. When you don’t have the manpower to handle such calls, a dispatch answering service is the best cost-effective solution to your staff shortage. What...Read More

Anyone who ventures into business knows there’s always a risk of failure. They also know that those who aren’t afraid to fail eventually win. With that said, if you’ve been thinking about starting your own business but you have limited budget, outsourcing might be your best option. A virtual office receptionist, for instance, can take office...Read More

If you’re a doctor, an emergency first responder, or a healthcare practitioner, it’s important that emergency calls reach you no matter where you are and no matter the time of day or night. Sometimes, that one call is all it takes to save a life. And a dispatch answering service could very well be the...Read More

In recent years, consumer behavior has changed where buying goods or hiring services is concerned. Consumers have not only become more discriminating about the products or brands they support; they have also become more demanding about the customer service afforded them. This is why outsourced services like online order entry have become synonymous to excellent...Read More

Business owners know their business is exposed to various risks, and without warning, any one of these risk exposures could turn into a full-blown crisis. This is why businesses should always have a crisis management plan. Now, you may wonder how a virtual receptionist service fits into all this. This is briefly explained below. Crisis...Read More

Digital technology may have improved business processes, communications and collaboration, and certain aspects of organizational operations but it isn’t without its own shortcomings. For one, it has practically taken over person-to-person or personal interactions, particularly where customer support service is concerned. But prudent business owners outsource temporary order taking answering service, virtual front desk receptionist...Read More

Nowadays, it’s common for businesses to have both land-based and online operations. Some customers are more comfortable buying goods or conducting business at a traditional brick-and-mortar space while others prefer the convenience of online shops and services. And for both channels, a virtual office receptionist could improve operations and services. The hybrid business model The...Read More

Successful business owners will tell you that expansion should always be part of the plan if you want to remain profitable and at the same time, maintain your relevance to your niche market. But business growth isn’t without its own set of challenges, which is why for most, virtual receptionist services and other outsourced office...Read More