For businesses that rely on their customers being able to order products/services 365 days a year, 24 hours a day, even during the COVID-19 pandemic, it’s important to have an effective order entry process in place that is easy to use for those who are placing orders, not to mention properly implemented in your day-to-day […]
For business owners and operators, staying on top of a busy and demanding schedule might seem like an impossible task to carry out alone. You might think that things will lighten up during times of self quarantine, but some business owners are experiencing an increase in demand, even while transitioning to remote operations. Handling calls […]
When you run a business of any scale during and after the COVID-19 pandemic, or at any stage of the game, phone calls are always going to be of extreme importance, which is why it’s a good idea to consider utilizing an on-demand virtual receptionist for your needs during this time and moving forward. Having […]
If you’ve ever wondered about the virtues of hiring a virtual receptionist for your business needs, you’re not alone. Callers generally like to deal with human beings when deciding whether or not to commit to utilizing your brand, but most business owners/operators do not have the time to field each and every call with precision […]
One distinct way to make your business stand out is by having a voicemail greeting that reflects the positive atmosphere your business creates. The voice of your business is a great way to establish brand uniqueness and to help your customers, clients, and/or patients feel like they’re in the very best of hands. Having a […]
Telecommunications providers generally help a business process incoming calls on the telephone, whether they come in during your regular business hours or outside of those normal time frames. Below, TAB Answer Network goes over some of the primary functions of an effective telephone service provider. Call Relaying Telephone answering services help field and transfer calls […]
The truth is, there are very few businesses and industries that work 24 hours out of each day. This means that your business, no matter what industry you operate in, has to have a plan for what you’re going to do when customers, potential clients, or existing or prospective patients call your place of business […]
Starting a small business or running a small business can be an exciting thing, but it can also be a stressful experience as well. When you own/operate a small business, every second, every cent, and every customer counts. That’s why hiring a professional phone answering service is a smart decision for any small business owner/operator. […]
When selecting a business telephone system, it’s important to cross your T’s and dot your I’s. You have some important decisions to make, like deciding on the type of phone system you prefer, one that works best for your particular business. You also have to determine whether or not you need multiple lines, not to […]
If you rely on your in-house staff to answer calls, what is your plan for calls that come in after hours? Most businesses simply do not operate 24 hours a day, which means businesses that rely on in-house phone answering redirect calls to an answering machine. This can present a considerable amount of problems, not […]
