Whether you’re downsizing or expanding, or you simply need additional assistance to relieve your full-time employees from routine office tasks like answering front desk calls, a professional, outsourced Business Phone Answering Service could be exactly what you’re looking for. If you’ve never outsourced a live answering service before, it’s important to take your time searching […]
Businesses usually experience peaks and fluctuations in sales during specific times of the year. This is particularly true for those businesses in the retail and hospitality industries. During peak seasons, employees typically find themselves juggling more work as they try to meet the seasonal demand. A Business Answering Service could be the solution your business […]
Disruptions in the workplace affect an employee’s productivity, ability to focus and concentrate, creativity, and problem-solving ability. Studies reveal that it takes about 23 to 24 minutes for an employee to recover from office distractions. One way an employer can reduce office distractions is by hiring professional Call Screening Services. With an outsourced call screening […]
If hiring a full-time, in-house Front Desk Receptionist is out of the budget at this time, considering hiring an outsourced Business Answering Service. Calls won’t stop coming and phones won’t stop ringing just because you have no one to take control of the front desk. If you don’t want to miss important calls or want […]
Nowadays, it’s common to have one’s concerns about a product or service be directed to a bot. And what this usually means is that the concern isn’t promptly and accurately addressed. Understandably, customers get frustrated particularly if their concern is urgent and needs an immediate answer. A Live Answering Service, with a live, professionally trained […]
When a client, customer, or potential business partner calls your office, you need to make sure that the person taking the call follows proper phone etiquette to avoid making a bad impression about your company. Premier Call Answering Service provider TAB Answer Network shares a few notes on proper business phone etiquette below. Phone Etiquette […]
Individuals and businesses that own several properties usually hire the services of a property management company to oversee the day-to-day of their properties. This ensures their properties are properly used and maintained, among other things. This is why property management companies need a reliable dispatch answering service to help them perform their duties to their […]
An important, yet often overlooked, member of an office team is the receptionist. For one, they create a first impression of your business to visitors and customers, and whether good or bad, it’s largely up to you. Whether in-office or virtual, a receptionist is an integral part of any office and here are the reasons […]
If you own a small business and you think you’re ready to expand with a second branch, you already know how much work you need to put into this new venture. From scouting locations to putting together a new team, business expansion has its unique challenges. A Live Answering Service is something to consider as […]
For any business, profession, or facility that offers 24-hour service, having an efficient dispatching center is a must. Your success relies on it. Your customers need it and rely on it, too. Establishing your own Dispatch Center can be quite challenging as various components are needed to make it work, foremost of which are your […]
